A national survey was launched recently by Hilton Surfers Paradise, which coincided with the Easter School Holiday, trying to find out what the little ones think should be their ideal holiday. The survey was aimed at finding the children’s response to a number of questions including but not limited to what they think is their dream holiday destination, desired welcome packages upon arrival, features of the room, options for food and of course what their preferred range of must do activities whilst on holiday.
Chris Partridge, General Manager, Hilton Surfers Paradise, mentioned that the efforts are aimed at understanding what the children need and improving the quality of the experience offered to them when they arrive at the hotel. Right from the quality of experience at the point of check-in to the services in the room, the meal options and the fun and games offered at the hotel, they aim at taking a new look at their services from the perspective of the children and improve them where ever necessary.
The Hilton Surfers Paradise, a flagship leisure venture of the Hilton Hotels & Resorts in Australia has been at the forefront of innovation and excellence ever since they opened their doors in September 2011 and has also been adjudged as one of the Top 10 Family Resorts in Australia in 2012. The hotel already offers a number of unique services including Australia’s first beach valet service, the award winning self contained residences, the celebrity Chef restaurant Salt Grill and the Best Kept Secrets iPad app. Even the designer uniforms have been done specifically to resonate the colours and mood of Australia’s Gold Coast.
Chris also added that they are striving now to figure out a way to further customize what they offer, keeping the overall theme but making them more kid friendly. The questionnaire containing ten questions are available until May 31, 2013 at www.research.net/s/WhatKidsWantHolidayHiltonSurfersParadise . They can also be accessed via the Facebook page and the website of the hotel. Additionally Hilton Surfers Paradise is offering a 20% discount on rooms and food for all stays between March 13, and December 31, 2013. The bookings however have to be made before April 30th, 2013.