The Bureau of Infrastructure and Transport and Regional Economics (BITRE) just released a report which revealed Jetstar reigned supreme in the delayed flight category.
Infact Jetstar exhibited a dreadful showing of domestic flights departing behind schedule more than any other airline.
Equally, Michael Scott, a representative for Jetstar says they are aware of the problem: “We’ve been quite upfront that our on-time performance is not where we would expect it to be.”
Mr. Scott was quick to point out recent modifications in how Jetstar does business: “It’s encouraging that some recent changes, such as the increased use of dual door boarding and refinements to our schedule, have led to improved performance over the past few months.”
“Everyone at Jetstar is committed to building on these recent gains and delivering sustained punctuality for our customers,” Mr. Scott said.
On the other hand, Jetstar’s parent company Qantas received high marks for punctuality from BITRE rating the airline giant at #1 for flights which arrived on-time. Practically 85% of Qantas’ flights arrived in good time.
Lyell Strambi, CEO for Qantas Domestic was content with the rating: “We can all be very proud that our hard work means more of our customers get to their meetings on time, get home for dinner and make their connecting flights to start their holidays.”
Check out how Qantas’ ‘on-time’ flights stacked up against the competition:
- 76% of Jetstar flights were on-time
- 81% of Virgin flights were on-time
- 80% of Tiger flights were on-time
Overall, Virgin Australia had the second best ‘on-time’ flights behind Qantas with Tiger Airways bringing up the rear with a close 3rd.
Based on BITRE’s findings, flights from Hamilton to Sydney registered the marjority of delayed departures with an unimpressive 63% of flights departing on-time.
On-time flights from Adelaide to the Gold Coast scored high while Adelaide to Port Lincoln scored the highest with 91% of flights arriving on-time.
BITRE reported 63% of flights from Proserpine in the Whitsundays to Brisbane were delayed.
Travellers making their way from Karratha to Perth in Western Australia most-likely endured late departures.
For the most part, there were just under 2% of cancelled flights overall with Virgin Australia and QantasLink leading the pack for the most rescinded flights.