Qantas calls off the in-flight Wi-Fi service launch at the last minute


Qantas has called off the testing of their in-flight Wi-Fi service at the last minute.

Australia’s flag carrier airline was supposed to launch a high-profile test flight with its newly developed in-flight Wi-Fi service along with a scheduled media launch tomorrow to demonstrate the features and capabilities of the new service. However, the company aborted the launching ceremony by citing stability issues.

The airline issued a statement on the eve of the slated public event and said that they had withheld the ceremony because the system was not ready. According to the announcement, the testing was going fine, but they had faced some stability issues of late, which they wanted to fix before unveiling to the media and customers.

Photo Credit: The AU Review

Qantas has currently been working with ViaSat and NBN for solving the issues. The statement makes it clear that the airline is confident about rolling the service out to its domestic fleet from mid-2017. The Wi-Fi service was initially scheduled to be launched in February.

The Wi-Fi service will use NBN’s Sky Muster satellite signal that will be delivered to the flights by ViaSat, an American communications company. NBN’s satellite service has faced a series of technical problems since its launch in 2015. However, the company has confirmed with a statement that its service is not the culprit behind Qantas’ recent delay.

According to NBN’s statement, they would continue working with Qantas and ViaSat to get the service off-the-ground.

Photo Credit: Airways Mag

Qantas has arranged for an invite-only event tomorrow where the technology journalists will get the chance to trial the Wi-Fi service. After the rolling out of the technology, the Qantas passengers will be able to stream music and video contents in-flight from Spotify, Netflix, and Foxtel.

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Rehana Akter

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